Protune-suspension Can only process returns and refunds for items purchased from www.protunesuspension.com
• Return for exchange or refund will be allowed only within 14 calendar days from the date of receipt of merchandise with no exception.
• All Authorized return merchandise must be unused and in its original saleable package.
• No return or exchange on merchandise that shows signs of having been installed, mounted, scratched or defaced will be allowed.
• Returns must be sent freight prepaid and insured by you; original shipping and handling charges are not refundable.
• Exchange item: Buyer is responsible in paying for shipping for exchanging items (Other than defective or damage items).
• 25% restocking fee will be assessed on all authorized returns.
• No cancellations, refunds, or exchanges on special order items or custom order items will be allowed.
• Defective or Damaged items can be exchanged; make sure you check the box condition with the driver before signing and accepting the package.
Returning items purchased from Authorized Protune-suspension Dealers: www.protunesuspension.com can not accept returns of items purchased from Authorized Protune-Suspension dealers. Instead, customer must contact the Authorized Protune-Suspension Dealer from which you purchased the item to determine the Dealer's return policy (which might be different than www.protunesuspension.com